FAQ

Login does not work


There are four things you need to know:
  1. the login data are case-sensitive,
  2. the password is that of your URZ-account [?],
  3. SignUp uses data from the central administration, and
  4. you can register yourself [?].
Take care to spell your name with an uppercase first letter. Check the spelling of your name with your immatriculation pass. (If your name is misspelled there, you will have to misspell it, too, in order to log in).
If you have registered yourself, you may be able to log into SignUp with your initially chosen password. As soon as you are officially immatriculated, however, this changes, and you must use the URZ-password.
If you cannot log in, you may also contact the Dean's office at .

I forgot my password


See the URZ-webpages for details.

'Invalid Session'

If you can log in, but then get error messages about 'invalid sessions,' your browser probably does not accept session-cookies. (If you are getting this error only sporadically, though, it is probably due to the automatic logout after five minutes).
You will have to change your browser-settings so that session-cookies are accepted in order to use SignUp. Usually, you can find this property in your browser's prefernces or security settings.

My problem does not appear here, yet


Send an Email to the producers of the software, so that they can add it to the FAQ.
Problems concerning your studies are in better hands at the Institutssekretariat.
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